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Help Desk Software
ManageEngine ServiceDesk Plus
ServiceDesk Plus Beta ReadMe
New Features in Beta
File Protection Password
- Option to secure user access to all files generated within the application by configuring passwords. Find the feature under File Protection Password >> Privacy Settings.
Login Page Revamp
- Option to modify the login page of the application using a html editor with a real time preview screen. Find the feature under Admin >> Self-Service Portal Settings>>Customize Login Page.
Import SSL Certificates
- Option to import and install SSL certificates by using an graphical user-friendly interface. Find the feature under Admin >> General Settings>> Import SSL Certificates.
Employee ID / Account Expiry Date import from AD
- Employee ID is included as a default field for user import from AD. Large integer fields like 'lastLogon' and 'Account Expiry Date' can also be imported from Active Directory.
Option to Hide Inactive Sites
- Option to separately view active and inactive sites using filters in the sites list view. Find the feature at Admin >> Organization Details >> Sites.